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Designed to combat the challenges faced by enterprise-level Jira system administrators, the Optimizer for Jira app helps you manage your JIRA system better and apply automatic optimisations to improve the performance of the system.

It allows you to scan your system and build a model of the configuration elements in the system on demand, which can then be used to determine if there are any items that are not being used and provide a way to delete these either individually or in bulk.

The App also introduces several new features like setting the context of Custom Fields automatically and showing unused or obsolete users and projects.


  • Check for empty or unused Projects on your system and delete them in bulk, which can decrease your systems Indexing time
  • Check whether Custom Fields have been appropriately scoped using Contexts using the deep-dive functionality, which lets you see the context alongside which Projects/Issues Types actually contain values
  • Find Users who are licensed for an Application (Jira Software, Service Desk or Core) but haven't logged in recently, saving money for your company
  • See whether any Global field options are too verbose - Statuses, Resolutions and Priorities affect all users and if any are not being used you can easily improve the user experience
  • Browse all main Configuration Types such as Issue Types, Workflows, Screens and delete them from a single interface

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Server/Data Center v4


What's New in v4

This page provides an overview of the changes in Optimizer for Jira 4.0 (previously known as Cleaner for Jira).

Server/Data Center v3

What's New in 3.0?

Find out about all the new features in the new version!

What's New in 3.2?

Find out about all the new features in the new version!

Supported Objects

See what configuration items are supported by the App and what features are available for each type.


See some of the features that you can use in the App.


Get started with some easy to follow tutorials covering some common tasks you may want to perform with the App.


View information on each page that is available in the product and how to use the features contained on each.


View the complete public API of the App.


See the testing we perform to ensure your experience is as smooth as possible.

Data Center Testing

See the extensive performance and scalability testing we perform against Cleaner for Jira and Jira.


Troubleshoot any performance or functional problems using the App.

Server/Data Center v2

Getting Started (Server)

View the Getting Started guide for Cleaner for Jira on the Server deployment option

Navigating the App (Server)

Learn how to navigate around the App using the guide here

Viewing Suggestions

See contextual suggestions onyour systemusing the Suggestion feature

Deleting Unused Configuration Items

Delete items in your Jira system in bulk using the Bulk Delete feature

Finding Unused Projects (Server)

You can use the App to find Projects which are unused - this includes Projects which haven't been updated recently and Projects with no, or very few issues

Finding and Disabling Inactive Users

Cleaner for Jira can detect Users who haven't logged in recently, according to your specifications. It can present these as a list and if you are using a supported User Directory, can bulk disable these users.

Auto-Context Custom Fields

This section describes what the Auto-Context feature is, why you may want to use it and how to use it

Viewing Custom Field Usage (Deep Dive)

Use the built-in Custom Field Deep Dive feature to determine what Projects and Issue Types are using a particular Custom Field

Using the Audit Log

Whenever you execute a bulk action, or script from within the App, it will write its results to the Audit Log - find out how to access it

Viewing Usage History

The new, overhauled version of Cleaner for Jira has a new feature which stores the state of your Jira system every night and saves this for later analysis.

Tips and Tricks (Server)

Learn Tips and Tricks that can help you use the App more efficiently and save you time!

Saving Charts as Images

You may want to save the charts generated by the App to your computer for you records, or publish them on your Company Wiki as statistics. Use this guide to save them.


View the current Public REST API for the App, enabling you to integrate the tool with your other systems or workflow post-functions.


Cloud 1.x

Cloud 2.x

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